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Terms & Conditions

Terms and Conditions

These Terms and Conditions govern all purchases made through optimumtyres.co.uk website. By placing an order, you agree to be bound by the following terms.

1. General Information

  • OptimumTyres is a tyre retailer based in the UK.
  • All prices displayed on our website are in GBP (£) and include VAT at the applicable rate.
  • We reserve the right to update these Terms and Conditions at any time.

2. Products and Availability

  • We make every effort to ensure that all tyre information, images, and descriptions are accurate.
  • Stock availability may change at short notice. If an item you order is unavailable, we will contact you with alternatives or provide a refund.

3. Pricing and Payment

  • The price you pay will be the price displayed at checkout.
  • We accept payment by major credit and debit cards, PayPal, or other payment options as displayed at checkout.
  • Payment must be received in full before tyres are dispatched.

4. Delivery and Fitting

  • Delivery options and charges will be displayed at checkout.
  • Delivery times are estimates and may vary. We are not liable for delays caused by courier services.
  • If you have selected a fitting partner location, the tyres will be delivered directly there, and fitting will be arranged at your chosen appointment.

5. Cancellations and Returns

  • Orders can be cancelled prior to dispatch for a full refund.
  • Once tyres have been fitted to a vehicle, they cannot be returned unless found to be faulty.
  • Unfitted tyres may be returned within 14 days of delivery, provided they are unused and in resalable condition. Return costs are the responsibility of the customer.

6. Warranty

  • All tyres are covered against manufacturing defects as per the manufacturer's warranty terms.
  • The warranty does not cover accidental damage, punctures, or wear caused by misalignment, under-inflation, or misuse.
  • Claims will be handled through inspection, and if a fault is confirmed, a replacement or credit will be offered.

7. Liability

  • We are not responsible for losses caused by tyre misuse, improper maintenance, or road hazards.
  • Our liability is limited to the value of the tyres purchased.

8. Statutory Rights

Nothing in these Terms and Conditions affects your statutory rights under UK consumer law.